Search found 14 matches

by elletts
Fri Apr 02, 2021 7:56 pm
Forum: Faults & Technical
Topic: Touch screen cutting out
Replies: 121
Views: 24196

Re: Touch screen cutting out

The only solution I found was to update the firmware myself following the instructions on here. Then I thought sod it and upgraded to an Android Auto version which is brilliant.
by elletts
Mon Feb 22, 2021 9:21 pm
Forum: Faults & Technical
Topic: Touch screen cutting out
Replies: 121
Views: 24196

Re: Touch screen cutting out

Our 16 Plate Catus is doing the same thing, screen cuts out constantly, Have tried the FM/DAD thing as suggested, but doesn't always work, still cuts out about to do the maps update. But i dont hold any hope that it will fix anything else. I've been through the forum on this subject, but cant see a...
by elletts
Mon Feb 22, 2021 9:20 pm
Forum: Faults & Technical
Topic: Touch screen cutting out
Replies: 121
Views: 24196

Re: Touch screen cutting out

I've only had our C4 a short while and it does the same.. Try not to use DAB whilst driving... As soon as I swapped back to FM the cut outs stopped. No idea what's going on but my guess is signal strength is lacking and the unit doesn't know how to cope so reboots. Piggy53 It only happens with BBC ...
by elletts
Sun Nov 01, 2020 9:16 pm
Forum: Faults & Technical
Topic: Touch screen cutting out
Replies: 121
Views: 24196

Re: Touch screen cutting out

I had a reply from BBC and they blame the manufacturer and Citroen are not interested. I will not pay for a repair, I will listen via app or not at all
by elletts
Tue Oct 27, 2020 7:41 pm
Forum: Faults & Technical
Topic: Touch screen cutting out
Replies: 121
Views: 24196

Re: Touch screen cutting out

I have been having this issue, with SMEG+iv2 6.1.r19. Disconnecting Bluetooth does not help and is only told to people as they would rather not look into the issue and give you the common solutions. 12B BBC National has had a drastic change on the data they transmit, it could be causing a stack ove...
by elletts
Mon Oct 26, 2020 6:32 pm
Forum: Faults & Technical
Topic: Touch screen cutting out
Replies: 121
Views: 24196

Re: Touch screen cutting out

I have had a response via twitter suggesting that I disconnect bluetooth devices for a few days and try again. Not convinced, but I will try.
by elletts
Tue Oct 20, 2020 8:56 pm
Forum: Faults & Technical
Topic: Touch screen cutting out
Replies: 121
Views: 24196

Re: Touch screen cutting out

Rubik wrote:
Tue Oct 20, 2020 2:04 pm
I have noticed many drivers are performing updates to their touch screens. SMEGS or something like this.

My suggestion is just leave the thing alone. Let it run on outdated software, it won't break down or cut out.
Mine went wrong before the update, so nothing to do with that.
by elletts
Mon Oct 19, 2020 10:13 pm
Forum: Faults & Technical
Topic: Touch screen cutting out
Replies: 121
Views: 24196

Re: Touch screen cutting out

Some interesting posts here. I drove for about an hour today. FM only and had no issues. I can see this becoming a battle. The BBC are clearly saying its nothing to do with them and I suspect that Citroen will point a finger at the BBC. If it can be solved with the workaround of ensuring that the c...
by elletts
Thu Oct 15, 2020 10:29 am
Forum: Faults & Technical
Topic: Touch screen cutting out
Replies: 121
Views: 24196

Re: Touch screen cutting out

Don't just change to FM, make sure DAB is not on a BBC channel
by elletts
Wed Oct 14, 2020 9:36 am
Forum: Faults & Technical
Topic: Touch screen cutting out
Replies: 121
Views: 24196

Re: Touch screen cutting out

I have updated mine through Mapcare and it makes no difference. Best solution is no BBC, just wish Citroen would listen.