Citroen

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Mandatrix
Posts: 49
Joined: Sat Mar 07, 2015 3:28 pm

Citroen

Post by Mandatrix » Tue Jul 07, 2015 8:51 pm

Question, Is there any mileage in trying to get someone from Citroen to join this forum and have a section where forum members could post questions that the manufacturer could answer even if the correspondent has to go away and find out. Also it would give them a platform to pass information to us, their users. I have owned Citroens for a great number of years but have found it almost impossible to talk to anyone at the company ...even the dealers have said "It's no good talking to them...they don't know"

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BristolRich
Posts: 626
Joined: Tue May 26, 2015 7:40 pm
Location: Bristol, UK
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Re: Citroen

Post by BristolRich » Tue Jul 07, 2015 8:59 pm

You will find they will be reluctant to join in. They won't commit themselves to diagnose problems without the usual diagnostics procedures found at their dealers.

In the past I have contributed to forums where knowledgable tech and sales guys from specific dealers have contributed but there is a limit to how much they can say within the bounds of disclosure agreement or continued contribution before loosing their job! :)

The C4owners was very good with a knowledgable and willing Citroen tech guy but this was only because he was willing to do this.

One car forum I have contributed recently was soooo in bed with the manufacturer it was a total nightmare and quelled discussion and ended up getting silly...Litigation and all sorts.
Ex - 2014 Hello Yellow Citroën C4 Cactus Hatchback 1.6 BlueHDi 100 Feel Edition

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