New MyCitroen app

All C4 Cactus related discussions
RobOnline
Posts: 11
Joined: Thu Feb 16, 2017 10:51 am

Re: New MyCitroen app

Post by RobOnline » Thu Feb 16, 2017 4:34 pm

I've just go a cactus and i've downloaded the app. I cant see any journeys and my milage doesnt up date.
I assumed connecting the car to the phone via bluettoth is all I would need to do.

Is there anything else I need to do?


The2ems
Posts: 518
Joined: Mon May 11, 2015 8:26 pm

Re: New MyCitroen app

Post by The2ems » Thu Feb 16, 2017 5:06 pm

RobOnline wrote:
Thu Feb 16, 2017 4:34 pm
I've just go a cactus and i've downloaded the app. I cant see any journeys and my milage doesnt up date.
I assumed connecting the car to the phone via bluettoth is all I would need to do.

Is there anything else I need to do?
Yes. You need to enter your vehicle VIN into the app.
PureTec 82 manual, Feel, Shark Grey, Black air bumps, City camera pack


Zenkodo
Posts: 273
Joined: Sat Feb 04, 2017 5:32 pm

Re: New MyCitroen app

Post by Zenkodo » Thu Feb 16, 2017 7:16 pm

The2ems wrote:
Thu Feb 16, 2017 5:06 pm
RobOnline wrote:
Thu Feb 16, 2017 4:34 pm
I've just go a cactus and i've downloaded the app. I cant see any journeys and my milage doesnt up date.
I assumed connecting the car to the phone via bluettoth is all I would need to do.

Is there anything else I need to do?
Yes. You need to enter your vehicle VIN into the app.
Are you able to confirm that it works ok with the VIN entered ?
1.6 HDi ETG6 Flair. Shark Grey / black air bumps


Cactused
Posts: 90
Joined: Fri Mar 11, 2016 3:26 pm

Re: New MyCitroen app

Post by Cactused » Thu Feb 16, 2017 7:17 pm

No, it's not the VIN - mine has all that info, but has stopped updating mileage, or any trip info since the last app update. It's completely useless now, except to remind you where you've forgotten to park your Cactus. Very annoying.


Zenkodo
Posts: 273
Joined: Sat Feb 04, 2017 5:32 pm

Re: New MyCitroen app

Post by Zenkodo » Thu Feb 16, 2017 10:19 pm

Cactused wrote:
Thu Feb 16, 2017 7:17 pm
No, it's not the VIN - mine has all that info, but has stopped updating mileage, or any trip info since the last app update. It's completely useless now, except to remind you where you've forgotten to park your Cactus. Very annoying.
Thank you. Won't bother with it then. Rarher surprisingly my iphone told me where I'd parked my car, once it had been paired with cactus!
1.6 HDi ETG6 Flair. Shark Grey / black air bumps


RobOnline
Posts: 11
Joined: Thu Feb 16, 2017 10:51 am

Re: New MyCitroen app

Post by RobOnline » Fri Feb 17, 2017 9:06 am

Zenkodo wrote:
Thu Feb 16, 2017 7:16 pm
The2ems wrote:
Thu Feb 16, 2017 5:06 pm
RobOnline wrote:
Thu Feb 16, 2017 4:34 pm
I've just go a cactus and i've downloaded the app. I cant see any journeys and my milage doesnt up date.
I assumed connecting the car to the phone via bluettoth is all I would need to do.

Is there anything else I need to do?
Yes. You need to enter your vehicle VIN into the app.
Are you able to confirm that it works ok with the VIN entered ?
Yep I've entered the VIN Number it was the first thing I did. I've contacted Citroen support and I'm awaiting their response. Lol.
I've tried the GAQ suggestions. Which boil down to:
  • Turn it off and on again
  • Try reinistalling
  • Go a for a few drives and see if it magically starts working.


User avatar
Smirnaft
Posts: 7
Joined: Mon Jan 30, 2017 2:43 pm
Location: Gent Belgium

Re: New MyCitroen app

Post by Smirnaft » Fri Feb 17, 2017 3:06 pm

Works fine with me on iOS 10.2.1


RobOnline
Posts: 11
Joined: Thu Feb 16, 2017 10:51 am

Re: New MyCitroen app

Post by RobOnline » Fri Feb 17, 2017 4:50 pm

Smirnaft wrote:
Fri Feb 17, 2017 3:06 pm
Works fine with me on iOS 10.2.1
I'm on Andriod 6.0, phone is a p9
I' got my replay from "Technical Support" although not sure how they can call themselves that, as they simply passed the buck and told my to contact a dealer, to fix the issues with the app.

Guess I wont be using it again, no be loss, but i'm a geek and i do like these kind of thins. :)


Zenkodo
Posts: 273
Joined: Sat Feb 04, 2017 5:32 pm

Re: New MyCitroen app

Post by Zenkodo » Fri Feb 17, 2017 7:40 pm

Smirnaft wrote:
Fri Feb 17, 2017 3:06 pm
Works fine with me on iOS 10.2.1
What does it do exactly? I've installed it and entered my VIN. It shows me a map of dealerships, it links to iOS parked car feature. Shows service intervals. Does something else happen with blu tooth link to car ?
1.6 HDi ETG6 Flair. Shark Grey / black air bumps


The2ems
Posts: 518
Joined: Mon May 11, 2015 8:26 pm

Re: New MyCitroen app

Post by The2ems » Fri Feb 17, 2017 8:58 pm

It shows the the time and length of each journey, plus the MPG for that journey. Also the average MPG per week, month or all time.
PureTec 82 manual, Feel, Shark Grey, Black air bumps, City camera pack


Post Reply

Return to “Main C4 Cactus chat”


Who is online

Users browsing this forum: Google Adsense [Bot], Rigsby29 and 5 guests