Citroën warranty worthless

The place to discuss everything else..
Post Reply
nc111
Posts: 34
Joined: Fri Sep 28, 2018 12:01 am
Location: Leeds, West Yorkshire

Citroën warranty worthless

Post by nc111 » Fri Oct 05, 2018 10:53 pm

Not sure if people have seen this article

https://www.theguardian.com/money/2011/ ... -worthless
Having bought six brand new Citroëns during a lifetime behind the wheel, Kenneth Luty thought the company would go the extra mile when his seventh model – for which he paid more than £16,000 – suffered a major problem during the warranty period. He was wrong.

The 82-year-old, who lives in Threshfield, north Yorkshire, may have been one of the company's best ever private customers – not only has he bought Citroëns, he has always paid to have them serviced by a main dealer. But that has not stopped him having to spend the past year in a battle to get the company to pay for a replacement, after the engine of his 37,000-mile C4 hatchback seized up a month before the three-year warranty expired.

To make matters worse, a few weeks earlier he had handed over almost £800 to replace the diesel car's semi-automatic clutch, after being told by Citroën it wasn't covered by the warranty.

Luty's case is just one example of how some car manufacturers fail to pay up when a customer claims on a warranty – refusing even their best customers the benefit of the doubt. It also shows why car owners need to make sure any work they have done on their car complies with the warranty.
Though he took it to the Motoring industry's arbitration service
https://www.theguardian.com/money/2012/ ... ation-case
1.6 BlueHDi Feel in Black on Black with Privacy Glass, Feel City Park Pack, and Navigation & HiFi pack,

User avatar
Evilpaul
Posts: 49
Joined: Fri Sep 25, 2015 7:39 pm

Re: Citroën warranty worthless

Post by Evilpaul » Fri Oct 05, 2018 11:17 pm

How is a car sold in 2006, which had issues in 2009 and is discussed in an article dated 2012 relevant to us?
PureTech 110 Flair, Sport Red, Sunroof, Black Leather, Red Mirrors, Red Decal

blackcountrycactus
Posts: 111
Joined: Sat Jan 06, 2018 10:40 pm
Location: west midlands
Has thanked: 2 times
Been thanked: 2 times

Re: Citroën warranty worthless

Post by blackcountrycactus » Sat Oct 06, 2018 8:42 am

Have a read about scoda yeti paint and loads of other problems, actually try audi 2.0TFSI oil problems they refused point blank until mentioned on watchdog .
All black 1.6hdi flair with pano-2016

nc111
Posts: 34
Joined: Fri Sep 28, 2018 12:01 am
Location: Leeds, West Yorkshire

Re: Citroën warranty worthless

Post by nc111 » Sat Oct 06, 2018 8:49 pm

just thought it interesting, sorry if you think its not relevant
1.6 BlueHDi Feel in Black on Black with Privacy Glass, Feel City Park Pack, and Navigation & HiFi pack,

Post Reply