A new campaign - TSB to change spark plugs

Faults and Technical chat for the Citroen C4 Cactus
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Primekart
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A new campaign - TSB to change spark plugs

Post by Primekart » Fri Jul 13, 2018 11:41 am

Citroen has issued a silent campaign to change spark plugs of Puretech engines.
Cacti scheduled for annual service are getting new spark plugs for free, courtesy of the manufacturer.
I guess that Citroen has accumulated enough complaints worldwide concerning engine rattling,
1.2 Puretech 110 Turbo Red with Black Airbumps and Habana interior
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davew
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Re: A new campaign - TSB to change spark plugs

Post by davew » Fri Jul 13, 2018 12:31 pm

This is interesting - do you know if the campaign is to replace the old plugs with identical new ones, or are the new ones of a different specification?


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Primekart
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Re: A new campaign - TSB to change spark plugs

Post by Primekart » Fri Jul 13, 2018 12:37 pm

I really do not know. I guess they are of a different specification, elsewhere what’s the the campaign about.
1.2 Puretech 110 Turbo Red with Black Airbumps and Habana interior
www.facebook.com/groups/CitroenCactusClubIL


sjhaycroft
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Re: A new campaign - TSB to change spark plugs

Post by sjhaycroft » Fri Jul 13, 2018 1:07 pm

Where did you hear about this campaign?


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Primekart
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Re: A new campaign - TSB to change spark plugs

Post by Primekart » Fri Jul 13, 2018 1:26 pm

Oh, my local Citroen dealer performed it and showed me the TSB.
1.2 Puretech 110 Turbo Red with Black Airbumps and Habana interior
www.facebook.com/groups/CitroenCactusClubIL


sjhaycroft
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Re: A new campaign - TSB to change spark plugs

Post by sjhaycroft » Fri Jul 13, 2018 1:43 pm

Oh right. Mines in at the dealer for a misfire issue next Wednesday. I'll mention this to them.


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Primekart
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Re: A new campaign - TSB to change spark plugs

Post by Primekart » Fri Jul 13, 2018 2:21 pm

The TSB is for Pureteck engines of all power output installed in all of PSA cars.
1.2 Puretech 110 Turbo Red with Black Airbumps and Habana interior
www.facebook.com/groups/CitroenCactusClubIL


davew
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Re: A new campaign - TSB to change spark plugs

Post by davew » Fri Jul 13, 2018 4:29 pm

Primekart wrote:
Fri Jul 13, 2018 11:41 am
Citroen has issued a silent campaign to change spark plugs of Puretech engines.
Are the words "silent campaign" yours, or are they the ones used by your local dealer?

Would you say the campaign for reinforcing the Cactus bonnet latch was a silent one?


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Primekart
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Re: A new campaign - TSB to change spark plugs

Post by Primekart » Fri Jul 13, 2018 4:42 pm

No. The bonnet latch was a safety recall obligatory by law to be advertised.
All manufacturers send worldwide hundreds of Technical Service Bulletins per year. Ie TSB. Some of them are requesting the dealer to send you a letter and invite you for the service. Some of them are carried out when you enter annually for your Service. Thus it is called by the garage insiders a silent campaign.
1.2 Puretech 110 Turbo Red with Black Airbumps and Habana interior
www.facebook.com/groups/CitroenCactusClubIL


sjhaycroft
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Re: A new campaign - TSB to change spark plugs

Post by sjhaycroft » Fri Jul 13, 2018 4:49 pm

So what if your car is going in for another reason aside from service I.e a fault. Will they pipe up and say the spark plugs are gonna be changed at citroens expense ?


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