A new campaign - TSB to change spark plugs

Faults and Technical chat for the Citroen C4 Cactus
sjhaycroft
Posts: 108
Joined: Sat Mar 18, 2017 2:03 pm

Re: A new campaign - TSB to change spark plugs

Post by sjhaycroft » Wed Jul 18, 2018 7:45 pm

Is that just on the light at the top in the centre? As my back passenger side light unit has chipped off in the corner where the boot would meet it. No sign of any damage else where in the area so definitely not been bumped in a car park.

davew
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Re: A new campaign - TSB to change spark plugs

Post by davew » Wed Jul 18, 2018 9:19 pm

sjhaycroft wrote:
Wed Jul 18, 2018 7:45 pm
Is that just on the light at the top in the centre? As my back passenger side light unit has chipped off in the corner where the boot would meet it. No sign of any damage else where in the area so definitely not been bumped in a car park.
I was mentioning the issue and resolution of it, from this thread viewtopic.php?f=11&t=3431, as another indication of what seems to be a better rapport between dealers and customers, in comparison with your experience in the UK.

Cactused
Posts: 113
Joined: Fri Mar 11, 2016 3:26 pm

Re: A new campaign - TSB to change spark plugs

Post by Cactused » Fri Aug 17, 2018 8:42 pm

Do we know what the new spark plugs are? different spec?
I ask as i'd rather just do them myself rather than faff about trying to persuade my local, useless, citroen dealer to change them.

Cylvabirch
Posts: 2
Joined: Sat Dec 29, 2018 4:02 pm

Re: A new campaign - TSB to change spark plugs

Post by Cylvabirch » Tue Jan 01, 2019 1:27 pm

I have just changed all three of the ignition coils on my wife’s 2014 Cactus after one of them caused a fault message on the screen that Green Flag diagnosed for me. Their technician told me that once one has failed the others will follow shortly afterwards.
While changing the coils I thought it would be prudent to change the plugs. How right I was! The car has covered 22,000 miles and the plugs I replaced were utterly finished. I have never seen plugs in such a poor state.
At what mileage or age are they supposed to be replaced? The car has always been serviced from new by Citroen agents or dealers, and this is the first time we have ever had any sort of problem with it.
David

Manturian
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Re: A new campaign - TSB to change spark plugs

Post by Manturian » Thu Jan 10, 2019 2:27 pm

I have questioned the dealer today about this Campaign. There reply was as follows " Should a vehicle be presented for a service and there is a misfire fault code in the memory, then they are to carry out the Campaign"

Cylvabirch
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Joined: Sat Dec 29, 2018 4:02 pm

Re: A new campaign - TSB to change spark plugs

Post by Cylvabirch » Wed Jan 16, 2019 11:11 am

Can anyone post the reference number of the TSB please? My Citroen dealer says they do not know of one.

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