How to update maps

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GlenC
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Re: How to update maps

Post by GlenC » Wed Jan 08, 2020 3:23 pm

greendragon wrote:
Wed Nov 28, 2018 2:51 pm
Hi All,

I see lots of people having issues updating their maps and having had this fight myself yesterday I thought I would post what I did in here. It's not an easy process nor is it very straightforward but I hope this helps.

First you need to get a link to download it and a code. To do this download the my citroen app from the google play store and link it to your car. Under the documents tab of the app there is an option for vehicle touch screen and you'll be able to e-mail yourself a download link and an activation code.

You need a USB pen drive large enough to take 16gb. The pen drive must be formated as a FAT32 drive. Windows 10 by default tries to use exFAT and this wont work additionally drives over 32gb may not show the option to format as FAT32. If you plug in your pen drive go to file explorer > this PC and you'll see the pen drive listed. Right click it and select properties and you can see what format the drive is
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If it's not FAT32 the car wont recognise it. If you right click the drive again and select format you may have the option for FAT32 available. If the drive is over 32GB windows will always try and use exFAT so you need to use the little tool here http://www.ridgecrop.demon.co.uk/index. ... format.htm note that if you do format it with this you then can't copy files over 4gb in one go.

Now that you have your drive and the downloaded file containing the map update use winzip, winrar, 7zip or windows to extract the contents of the zip file to the pen drive. Everything should be on the root of the drive like this
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Jump in the car, turn the engine on and stick the radio on as you'll be here a while. Plug in the USB drive in any port and you should see the following
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then
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After this it rather annoyingly vanishes and your left wondering whats gone wrong. Select the red square then you should see an option for search or countries.
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you should then see this
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If you select your country here it'll pop up with the update options. It has every country but you can untick the ones you don't need. Once selected click finish down in the corner
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it'll prompt you for the key that you got with your download link either in the app or on your e-mail.
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after that it should run through and give you a confirmation once it's finished
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Note that it took a good 15 minutes to update one country so I would think if you do them all it'll take ages. I intend to use the pen drive for music after this and it also needs to remain as FAT32 but just note you can't then copy all your music in bulk as it'll freak at anything over 4gb. Sorry for the slightly blurred off center pics but I hope this helps.

GlenC
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Re: How to update maps

Post by GlenC » Wed Jan 08, 2020 3:39 pm

Thanks for a very helpful guide. The screens on my Citroen C4 Picasso were different but I was able to correct the mistakes I had been making. Firstly I had been using a 64gb USB with the format xFAT. I found by using a new 16gb USB with the FAT32 format I was halfway there. My other error was opening the folders on the Zip file before transferring the data to the usb. I then tried transferring the folders and data in the order shown after opening the Zip download. The UK mapping was updated in under six minutes with the engine running on entering the activation code.
So pleased I came across your instructions.

Mike66
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Re: How to update maps

Post by Mike66 » Thu Jan 09, 2020 10:14 am

Anybody know if the new AWPR Aberdeen bypass is on the map yet? It wasn't on the last update.

Cheers
Mike

Twampy
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Re: How to update maps

Post by Twampy » Mon Feb 10, 2020 12:13 pm

My activation code is not being accepted, I have downloaed from citreon and they provided the activation key so I am not doing anything dodgy.
2016 flair edition in purple with panaramic roof. Diesel automatic.

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