Hey all my 2015 Citroen C4 Cactus has a screen issue.
One day I was driving and the screen suddenly switched off, heard the reboot noise and the screen never came back on. I checked the fuse that powers the screen and it has not blown, however changed it for good measure, I also checked the fuse of the smeg unit and this hadn't blown either but changed it for good measure as well. Alas the screen still doesnt work. I took it to a garage and their automotive electrician said the battery spiked and blew the screen, so I bought a new screen and fitted it myself, but still no fix. I took it back to the garage and told them to look at it, try the screens again etc. and they have said they can't figure out what is wrong with it, that their diagnostic machine says display failure when neither screen works.
For reference the buttons under the screen, locking, demister etc all work, it is literally just the screen that does not work.
Is there a hard reset for the screen, like press buttons for x amount of time? I have disconnected and reconnected the battery as well on the positive end, the negative end is not accessible according to the manual.
What can I do? The garage said my only option is taking it to Citroen but this I am certain will cost an arm and a leg and guarantees nothing.
One day I was driving and the screen suddenly switched off, heard the reboot noise and the screen never came back on. I checked the fuse that powers the screen and it has not blown, however changed it for good measure, I also checked the fuse of the smeg unit and this hadn't blown either but changed it for good measure as well. Alas the screen still doesnt work. I took it to a garage and their automotive electrician said the battery spiked and blew the screen, so I bought a new screen and fitted it myself, but still no fix. I took it back to the garage and told them to look at it, try the screens again etc. and they have said they can't figure out what is wrong with it, that their diagnostic machine says display failure when neither screen works.
For reference the buttons under the screen, locking, demister etc all work, it is literally just the screen that does not work.
Is there a hard reset for the screen, like press buttons for x amount of time? I have disconnected and reconnected the battery as well on the positive end, the negative end is not accessible according to the manual.
What can I do? The garage said my only option is taking it to Citroen but this I am certain will cost an arm and a leg and guarantees nothing.
